Privacy policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us with, such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol address, also known as your IP address, which provides us with information that helps us learn about your browser and operating system.
Email marketing, if applicable: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery or return a purchase, you consent to us collecting and using that information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to opt out.
How can I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you, collect, use or disclose your information at any time by contacting us at customers@zentora-oficial.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and general Shopify application. They store your data on a secure server protected by a firewall.
Payments
When you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This data is encrypted in accordance with the Payment Card Industry Data Security Standard, also known as PCI-DSS. Your purchase transaction data is stored only for as long as necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted.
All direct payment gateways comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort between brands such as Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you may also read Shopify’s Terms of Service at https://www.shopify.com/legal/terms or Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party service providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how they process your personal information.
In particular, please note that some providers may be located in, or have facilities located in, a jurisdiction different from either yours or ours. Therefore, if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by our website’s Terms of Service.
When you click on links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
When you provide us with your credit card information, it is encrypted using Secure Socket Layer technology, also known as SSL, and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement other generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of the cookies we use. We have listed them here so you can choose whether or not you wish to disable cookies.
_session_id: unique token, sessional, allows Shopify to store information about your session, such as referrer, landing page, etc.
_shopify_visit: no data held, persists for 30 minutes from the last visit, used by our website provider’s internal statistics tracker to record the number of visits.
_shopify_uniq: no data held, expires at midnight, relative to the visitor, on the following day, counts the number of visits to a store by a single customer.
Cart: unique token, persists for 2 weeks, stores information about the contents of your cart.
_secure_session_id: unique token, sessional.
Storefront_digest: unique token, indefinite. If the store has a password, this is used to determine whether the current visitor has access.